Updated 2026-08-20 · Version 2026-08-20.v8
Refund Policy
1. 7-day digital purchase refund
You may request a full refund of the USD 39.90 one-time website payment within seven calendar days after Stripe confirms payment.
This refund remains available even if you already downloaded the ZIP or published content during that 7-day window.
2. How to request
E-mail refunds@trystackpick.com (or use Request a refund on your offer/success page). Include order/offer id if known, purchase e-mail and business name. A reason is optional but helps us improve.
We respond within 1 business day. We may verify that the request comes from the purchaser to prevent fraud.
3. How refunds are paid
Approved unlock refunds are returned to the original payment method via Stripe. Bank/card timing usually takes several business days after Stripe processes the refund.
4. What happens after a refund
- Customer area access is closed
- Download links stop working
- The license to use the delivered website ends — you must stop using and publishing those files
- We may remove remaining preview assets for that offer
- A full Stripe refund automatically triggers this revocation in our systems
- For a Profile Pack, its download link stops working and the related website credit is void
5. What is not covered by this unlock refund
- Domain registration purchased separately
- Hosting or other third-party services you bought on your own
- Optional ProntoLocal / StackPick services already completed and disclosed as non-refundable before purchase
- Taxes/fees retained by payment networks when the law or processor rules require
6. Chargebacks
Please contact us before a chargeback. We treat confirmed delivery and panel access as evidence of fulfillment.
7. Contact
Refunds: refunds@trystackpick.com · Support: support@trystackpick.com · Version 2026-08-20.v8